9. The customer service team is notoriously tough to work with

Considering more 900 records inside the Individual Situations, Meets has gotten into challenge with their people before for bombarding these with characters using their own site and away from its spouse companies. In some instances, the amount of characters is more than simply people bargained to possess when they registered.

When you’re Match’s technical support are world-class, it looks its customer service team have did less excellently. Read through the fresh new grievances on Better business bureau webpages therefore look for one-story after a new regarding an upset affiliate trying to get its account repaired or applying for a refund and being treated defectively from the a customer support representative.

“Rude customer service! I attempted buying something special subscription. The consumer solution user duplicated one another email addresses down completely wrong and you may I was incapable of send it “gift” on-big date. Of trying to get hold of support service through email address, it went un-replied. The first time We called the support service member, it duplicated down the right guidance and you may told you I would personally soon rating a verification. This short article try once again never ever gotten. I’d to-name straight back another additional time understand the purchase cannot getting edited and so they was required to reimburse the transaction and you can re-charges me personally. (more…)